Established in 1979, Kent USA Inc. has a long history in the machine tools industry. From our surface grinders roots to the latest range of CNC equipment in grinding, milling, turning, and wire-cut EDM, we continue to offer quality machinery at competitive prices with superior service and support to our customers. We stock a full range of surface grinders, milling machines, CNC knee mills, compact machining centers, lathes, CNC lathes, EDM and CNC wire-cut EDM machines for immediate delivery. Our parts department is not only well-stocked with parts but also has knowledgeable technicians so you can get the right parts for your machine the first time and every time. We ship the same day on most orders placed before 4 pm (PST). That translates to the minimum amount of downtime for our customers. If it’s important to you, it’s important to us. Our service department has experienced technicians that can offer you answers to your technical questions, and in many cases, solve your problem effectively over the phone. For more difficult jobs, we have on-site capability to completely rebuild your spindle or your whole machine from hand scrapping the ways to retrofitting new CNC controls. Give us a call, we’ll give you a straight answer. Mission Statement: Our goal is to help our customers get their job done precisely, productively, and profitably. By partnering with the best people and companies in the industry and by working together with a common vision, our success comes when our customers are successful.
Awards
- 1998 – Mitutoyo MTI Corporation recognizes Kent USA for Outstanding Sales Achievement
- 2000 – Mitutoyo MTI Corporation recognizes Kent USA for Outstanding Sales Achievement
- 2004 – Acu-Rite Companies, Inc., presents Kent USA with the Top Five OEM Award for the outstanding effort put forth to achieve a Top Five West Coast OEM ranking
- 2005 – Acu-Rite Companies, Inc., presents Kent USA with the Special Recognition: Largest Sales Increase Award for achieving a 48% increase in sales in 2005
- 2006 – Acu-Rite Companies, Inc., presents Kent USA with the Top 5 Customer Group Award for having an annual sales performance which ranks among their most elite group of partners
- 2007 – Acu-Rite Companies, Inc., presents Kent USA with the Top Customer Group Award for having an annual sales performance which ranks among their most elite group of partners.
- 2012 – Acu-Rite Companies, Inc., presents Kent USA with the Elite Customer Award for outstanding sales performance & professionalism
- 2013 – Acu-Rite Companies, Inc., presents Kent USA with the Elite Customer Award for outstanding sales performance & professionalism
- 2014 – Acu-Rite Companies, Inc., presents Kent USA with the Elite Customer Award for outstanding sales performance & professionalism
- 2015 – Acu-Rite Companies, Inc., presents Kent USA with the Elite Customer Award for outstanding sales performance & professionalism
Excelente servicio y atención al cliente. Desde el primer contacto, el equipo fue muy profesional, brindando toda la información necesaria y respondiendo a todas nuestras dudas de manera clara y rápida. Las máquinas que adquirimos superaron nuestras expectativas en cuanto a calidad y rendimiento. Además, la entrega fue puntual y el proceso de instalación fue impecable. Definitivamente recomendaría trabajar con ellos; son confiables y comprometidos con la satisfacción del cliente.
Es una empresa fantástica con una gran cantidad de maquinaria. ¡Sus empleados son increíblemente amables!
First and foremost, the quality of Kents products is truly outstanding. It's evident that Kent Industrial prioritizes excellence in every aspect of their work. The craftsmanship and attention to detail surpassed my expectations, demonstrating their commitment to delivering top-notch results.
Moreover, the level of professionalism exhibited by Mariela Orozco and her team at Kent Industrial was remarkable. They were attentive to my needs, responsive to any inquiries or concerns, and guided me through the process with expertise and care. It's refreshing to work with a company that values customer satisfaction as much as they do.
What truly sets Kent Industrial apart, however, is their dedication to customer service. They went above and beyond to ensure that I was completely satisfied with the final outcome. Their willingness to accommodate my specific requirements and their willingness to go the extra mile truly made all the difference.
Best customer service from Mariela Orozco
Quick service & very trustworthy. Worked with Maryela on my order of a new machine. She was very knowledgeable about potential issues before getting into it & I was able to order it quickly. I would trust them with more machinery if needed, I would not take business anywhere else.”
Customer service was very helpfull and responsive.
Super happy with my experience and purchase from Kent Industrial.
Carina was amazing and very knowledgeable on answering questions I had on the the CGS Grinder that I ordered.
They are very responsive! Highly recommended
Paul is an Asset to Kent Usa,his knowledge as a machinist and his friendliness has helped me make this decision. Looking forward to deal with him on my next Purchase
Wow... What a great company and a machine. I called to check on a PDF and didn't know how great their customer service was.Mr. Paul Fullwood took my phone call, and immediately started answering all the questions I had with great detail and great care. It's a tremendous blessing to find a company that cares and wants to do the right thing. Especially for us people down here in Mississippi who usually don't get high priority, they made us feel important.
I am the shop foreman at John Crane. We had Landon come out and replace a controller on one of mills. It was a great experience. He handled everything and was really knowledgeable.
